Privacy Policy
Updated December 2025. We are committed to protecting your privacy and being transparent about how your information is used when you shop with Shri Ladli Ji.
Information we collect
- Personal details such as your name, mobile number, email address, billing and shipping address when you place an order or request a callback.
- Order details including products purchased, transaction reference numbers, and delivery information.
- Payment confirmations processed securely through authorized third-party payment gateways. We do not store debit/credit card details on our servers.
- Technical data such as IP address, browser type, device information, and cookies to improve website functionality and user experience.
Purpose of data collection
- To process and fulfill orders, including shipping updates and customer support.
- To communicate regarding transactions, service updates, security alerts, or policy changes.
- To improve website performance, product offerings, and customer experience.
- To comply with applicable Indian laws including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023.
- To prevent fraud, misuse, or unauthorized transactions.
Legal basis under Indian law
- We process personal data based on your consent when you voluntarily provide it.
- Processing may also occur for performance of a contract (order fulfillment).
- We may retain certain information to comply with tax, accounting, or legal obligations under Indian law.
- You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
Data sharing & disclosure
- Payment gateway providers for secure transaction processing.
- Shipping and logistics partners for order delivery.
- IT and hosting service providers maintaining our website infrastructure.
- Government authorities or regulators if required under applicable laws.
- We do not sell, rent, or trade your personal data to third parties.
Cookies & tracking technologies
- Essential cookies maintain your cart, session, and authentication.
- Analytics cookies help us understand traffic patterns and improve performance.
- You may disable cookies in your browser settings; however, certain features may not function properly.
Your rights under the Digital Personal Data Protection Act, 2023
- Right to access information about your personal data.
- Right to request correction or updating of inaccurate data.
- Right to request erasure of personal data, subject to legal requirements.
- Right to withdraw consent at any time.
- Right to file a complaint with the Data Protection Board of India if you believe your data is misused.
Data retention & security
- We implement reasonable security practices including encryption and restricted data access.
- Sensitive payment information is handled only by PCI-compliant payment providers.
- Personal data is retained only as long as necessary for business or legal purposes.
- Despite safeguards, no internet transmission is completely secure.
Grievance officer
- In accordance with the Information Technology Act, 2000 and applicable rules, users may contact our Grievance Officer for privacy-related concerns.
- Email: hello@shriladlijii.com
- Phone: +91 8447903836
- Response timeline: Within 30 days of receiving the complaint.
Questions or requests?
Contact us at hello@shriladlijii.com or call 844 790 3836. We respond to privacy inquiries as quickly as possible.