Updated December 2025. We are committed to protecting your privacy and being transparent about how your information is used when you shop with Shri Ladli Ji.
Information we collect
- Personal details such as your name, mobile number, email address, billing and shipping address when you place an order or request a callback.
- Order details including products purchased, transaction reference numbers, and delivery information.
- Payment confirmations processed securely through authorized third-party payment gateways. We do not store debit/credit card details on our servers.
- Technical data such as IP address, browser type, device information, and cookies to improve website functionality and user experience.
Purpose of data collection
- To process and fulfill orders, including shipping updates and customer support.
- To communicate regarding transactions, service updates, security alerts, or policy changes.
- To improve website performance, product offerings, and customer experience.
- To comply with applicable Indian laws including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023.
- To prevent fraud, misuse, or unauthorized transactions.
Legal basis under Indian law
- We process personal data based on your consent when you voluntarily provide it.
- Processing may also occur for performance of a contract (order fulfillment).
- We may retain certain information to comply with tax, accounting, or legal obligations under Indian law.
- You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
Data sharing & disclosure
- Payment gateway providers for secure transaction processing.
- Shipping and logistics partners for order delivery.
- IT and hosting service providers maintaining our website infrastructure.
- Government authorities or regulators if required under applicable laws.
- We do not sell, rent, or trade your personal data to third parties.
Cookies & tracking technologies
- Essential cookies maintain your cart, session, and authentication.
- Analytics cookies help us understand traffic patterns and improve performance.
- You may disable cookies in your browser settings; however, certain features may not function properly.
Your rights under the Digital Personal Data Protection Act, 2023
- Right to access information about your personal data.
- Right to request correction or updating of inaccurate data.
- Right to request erasure of personal data, subject to legal requirements.
- Right to withdraw consent at any time.
- Right to file a complaint with the Data Protection Board of India if you believe your data is misused.
Data retention & security
- We implement reasonable security practices including encryption and restricted data access.
- Sensitive payment information is handled only by PCI-compliant payment providers.
- Personal data is retained only as long as necessary for business or legal purposes.
- Despite safeguards, no internet transmission is completely secure.
Grievance officer
- In accordance with the Information Technology Act, 2000 and applicable rules, users may contact our Grievance Officer for privacy-related concerns.
- Email: hello@shriladliji.com
- Phone: +91 989 144 3836
- Response timeline: Within 30 days of receiving the complaint.
