Please review these terms before using the Shri Ladli Ji website or placing an order.
Acceptance of terms
- By accessing or using the Shri Ladli Ji website, you agree to be bound by these Terms and Conditions.
- If you do not agree with any part of these terms, you must discontinue use of the website.
- We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of updated terms.
Eligibility & user responsibilities
- You agree to provide accurate, current, and complete information during registration or checkout.
- You are responsible for maintaining confidentiality of your account credentials.
- Any misuse, fraudulent activity, or unlawful conduct may result in suspension or termination of access.
Product information & pricing
- We strive to ensure that product descriptions, images, and prices are accurate; however, minor variations may occur.
- Prices are listed in Indian Rupees (INR) and may change without prior notice.
- We reserve the right to correct pricing errors and cancel orders arising from such errors.
- Availability of products is subject to stock and may change at any time.
Orders & payments
- An order is confirmed only after successful payment authorization through our secure payment partners.
- We do not store debit/credit card details; payments are processed via PCI-compliant gateways.
- If an order cannot be fulfilled due to stock or operational reasons, a full refund will be issued to the original payment method.
- We reserve the right to cancel orders suspected of fraud, unauthorized transactions, or misuse.
Shipping & delivery
- Delivery timelines are estimates and may vary depending on location and logistics provider.
- Delays caused by courier services, natural events, or circumstances beyond our control shall not result in liability.
- Customers must provide accurate shipping details. We are not responsible for failed deliveries due to incorrect information.
Returns, refunds & cancellations
- Return or exchange eligibility depends on product condition and category.
- Customers must contact support before initiating a return.
- Refunds, where applicable, are processed after product inspection and credited to the original payment method.
- Certain customized, devotional, or made-to-order products may not be eligible for return unless damaged or defective.
Intellectual property rights
- All website content including images, logos, designs, text, and graphics are the intellectual property of Shri Ladli Ji.
- Unauthorized copying, reproduction, or commercial use of website content is strictly prohibited.
- Use of our brand name or assets without written consent may result in legal action.
Limitation of liability
- To the maximum extent permitted under Indian law, our liability shall be limited to the value of the order in question.
- We shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.
- Nothing in these terms excludes liability where such exclusion is prohibited under applicable law.
Privacy & data protection
- Your use of the website is also governed by our Privacy Policy.
- We process personal data in accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian laws.
Governing law & jurisdiction
- These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes arising out of use of the website shall be subject to the exclusive jurisdiction of courts located in India.
Grievance redressal
- In accordance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020, users may raise complaints regarding products or services.
- Email: hello@shriladliji.com
- Phone: +91 989 144 3836
- We aim to respond to grievances within 30 days of receipt.
